Monday, November 28, 2011

Stupid Person 6

So this Jackwagon came up to me today wanting to get his Widget.  It started out bad from the second I called his number.  This is why.  I called the number 63, because 62 was already up on the counter.  Apparently, Mr. Jackwagon was 62 and somehow had gotten skipped.  He says "What about 62?!?"

I reply, "Ok, come on up."

Now when a person wants to buy this particular Widget, there is specific information I need  before I can sell him the Widget.  I know, picky, picky, picky, but I don't make the rules.  Well...  He slides the request from over the counter to me and says "I don't have those numbers."

I push the paper back over the counter to him and tell him "You're gonna need those numbers before I can sell you a widget."

"But the lady over there said you could find the numbers in the computer," he replies with an attitude, pushing the paper back across the counter to me.

I take the paper but I say "I'll look for the numbers in the computer, however if I can't find them, you'll have to get them yourself."  Now I'll admit I said this a little cranky.  I was just getting to work and he'd already fuzzed me up from the get go.

He stands up straight, grabs is paper and with attitude says "You want me to go get the numbers instead?!?"

I look him right in the eye and reply "yes, yes I do." Then I slide the paper back to him.

He looks at me and says "You're rude!  I don't know what's wrong with you."  He snatches up the paper and starts to walk away.  But he stops in front of my co-worker next to me and says "You need to control her.  She's outta control."  Then storms out the door to make a phone call to get the numbers.

Like anyone at work controls me!!!  What a Jackwagon!

Tuesday, November 22, 2011

Stupid Person 4 and 5

So working at my job dealing with Widgets and Gizmos there are always a lot of people in the office.  Part of what we do for crowd control - for lack of a better term - is make everyone coming inside the doors take a number.  Thats right... TAKE A NUMBER!

Now I know...  but we have to keep track of people some how, make sure everyone gets helped in a timely manner.  However, there are those that don't really care that there is law and order around.  Some people just feel like they should be able to walk up to the first person available and demand help... to hell with the fifty or so people sitting down waiting patiently for their turn.  I have two prime examples of this type of stupidity!

Stupid Person 4: When people take a number as the enter, the can see how long their wait is going to take.  Some decide it's just not worth the wait and turn around and leave.  Fine by me!  However, some stick around.  One thing I hate... no despise... is line jumpers.

One afternoon I called several numbers.  Because people had left I went through several when a woman walked up to me.  She was pushing a stroller and carrying her Gizmo.  When she came up to me she started talking about what she needed.  I said "I need your number", meaning the paper she pulled with her number on it.
Her reply "uh..."  She proceeds to look at the top of her stroller then replies, "I don't know where it is."
I inform her I need it before I can begin helping her.
"I must have thrown it away," she replies and continues her story of what she needs.
"I'm sorry," I say, "I need your number or you're going to have to take another number and wait until that one is called."
"But you just called my number."
Now I ask you... when you come into a business that makes you take a number so you can be helped, are you really going to throw it away?!?  I wanted to tell her not to lie to me (another thing I despise) but instead I say "sorry, but I really have to have the number before we continue." 
"Well!" she steams and then storms out of the office...  She didn't take another number, she just left.  Fine by me.

Stupid Person 5:  Very similar to the above... with a twist.
At my office we have a desk where people can just wait in line and ask questions.  Make sure they have everything they need.  It actually is a good idea.  That way people don't have to wait if they don't have everything they need or in order.

What I hate is when a line develops at the "information" desk.  You'd naturally think, take a number and wait.  Either you get called up and helped or you wait patiently at the "information" desk before it gets called and that person answers your quesitons... then you wait for your number to be called, with your Widget ready.

But some tool who "only has a quick question" decides to walk up to the counter where we are calling numbers and interupt me "Can I ask you a quick question."

I look at them and point to the line at the "information" desk and say "that's the information desk.  They'll be happy to help you when you get up to the front of the line."  Then I walk away.

Tuesday, November 15, 2011

Stupid Person 3

So this is a throw back.  I'll give my brother credit for this one as this was one of his stupid person encounters.

For his wedding he and his bride registered at Target.  Now while this seemed like a good idea at the time, I mean who doesn't love to shop at Target when you get the opportunity, looking back at it... not so much!  I have now vowed not to shop at Target if I can avoid it.  In fact I bought something at Wal-Mart and had it priced matched just so I could avoid giving Target my money.

So, back to the original story...  So they registered for some lamps and I bought one of them.  These were nothing fancy.  Just floor lamps.  I only bought one - and a few other things, don't get me wrong.  They were kind of cool as they were touch lamps too.

So right after they got married the went on their honeymoon.  Then the moved.  Then they unpacked.  Needless to say it took about six months for them to get the lamp set up and use it.... or try.  When the plugged the lamp in, it appeared to work.  Then it would randomly turn on or off.  Or change lighting levels.
Fearing this could be a hazard they wanted to exchange the lamp...  Notice I said they wanted to.

They had the gift receipt but since their wedding had been so long ago, and they'd had the lamp in their posession for that length of time, they refused to exchange it.  Even with the lamp being defective and a safety hazard.  My brother told them he just wanted a new one.  He didn't want the money or to return it.... Just one that would work.  They still refused.  He told the employee they still had them on the shelves - even clearanced them out - and he didn't care about the difference... just a new lamp.  Again the employee said no.

He then spoke to a manager who told him the same thing.  He'd had it so long,  he could not exchange it.  He pointed out to the manager that he could just go buy a lamp and then return the defective one with the new receipt.  She still said no.

My brother then went all the way up to a Vice President in the company, explaining the situation.  They went back and forth and finallly my brother told her the same thing he'd told the manager.  The VP simply said "Sir, I'm not telling you how to circumvent the rules."  He told the VP he was trying to be a good guy and do the right thing by exchanging it.  He didn't want to "circumvent the rules".  She just said she was sorry and there was nothing more she could do to help... like she'd helped in the first place.

So angry at Target and unable to believe that they were refusing to exchange a product that could become a safety hazard, he did exactly what he'd told them he would do all along.  He went and bought the new lamp then returned the defective one with the new receipt. 

You tell me, how stupid is that?!?!

Sunday, November 13, 2011

How 'bout this...

So how's this one for stupid.  I'm actually stealing it from a friend of mine; and no she isn't the stupid one...

My very pregnant friend decided she wanted a milk shake.  So thinking the best place to satisfy her craving for a creamy, calorie high beverage was McDonalds... she headed there after work.  She placed her order at the talk box and drove up to the first window.  There she handed the employee a $20 bill.  As she waited for her babies craving to be met by the staff of the red headed clown the manager comes running to the window.  At this point no change has been given back.  The manager opens the window and says "Sorry ma'am the ice cream machine is broken.  Here's your money back."  Do you know what happens then?!?

The manager gives her back the money.  But instead for returning the $20 bill she had just surrendered for her beverage... he hands her change.  That's right CHANGE!  He gave her three $5 bills, some ones and quarters, nickles and pennies.  Really....  What the hell happend to the single $20 bill?  The manager hands her the money and closes the window.  Too stunned and tired to fight it my friend just made sure there was $20 there and pulled out of the drive up.

Not to worry, she went to Jack in the Box and got that baby the fix it needed.

Stupid huh?

Saturday, November 12, 2011

New Scope

I have decided to change things up a bit.  In light of the fact that I tried to write a blog about life and all the things that go with it and found that's just not that interesting...  Let's try something new.

From now on I'm going to try and write about stupid people.  That's right, you heard me right.  STUPID PEOPLE!  I hate stupid people.  I say it all the time and I mean it.  This will give me the outlet to share all of the stupidity that comes my way. Usually in my everyday life, while working, I encounter at least one stupid person a day.  If not more.  Usually... more.  Be that as it may I'll try and limit my rant to one person a day.

Because I do what I do - and no I won't say - I'll try and keep things ambiguous.  I'll not name names, or tell you exactly what I do.  For the sake of argument, I work in customer service selling widgits and gizmos.  Widgits and gizmos are things that eveyone needs therefore I see EVERYONE at some point in their life.  Other then that, I can't explain exactly what I do.  It's not fair to the stupid people because despite the fact that they're stupid... they'll figure out who they are and then... I get in trouble.  So please, don't ask... Just enjoy the ride.

Stupid Person number one:  This is actually a lot of people because no one believes me when I tell them.  At Customer Service Mart (my fake work place) we only take cash or checks.  I know, archaic but that's the way it works isn't it?  There are signs everywhere... on the door, on the computers, on the windows, around the room...  We're just short of neon lights, it's that obvious.  Do you think anyone ever sees these?!?  Of course not. 
When they get up to me with their Widgits or Gizmos, ready to pay (or so they think) I tell them their total.  "Ok Sir, your total is $97."  It is then that they get their debit or credit card out of their wallets and hand it to me, flick it across the counter or generally hold it out stupidly looking for the key pad to slide it through.  I then say "sorry Sir, cash or check."  And do you know what these Stupid People do and say?????   They hold out their card to me (those that haven't flicked it at me) and say "Debit?".  My thought... ' Was that an option I gave you dumb ass?!?'  But instead I simply say, "Nope, cash or check.  But you can visit the ATM over there if you don't have enough cash or your check book." 
They then look at me like I'm the dumb ass and stomp off toward the ATM, pay an astronomical fee for the money because they were too stupid to see the signs everywhere and go get cash before they came up to me to pay for their Widgit. 

Ok... so how's that for Stupid?